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Five-star Hospital: Is it all About Patient Experience?

If you’re planning to stay at a hotel you have not visited before, it’s de rigeur to check out the hotel ratings at TripAdvisor. The five-star rating ranges from 1 star Terrible to 5 stars Excellent. A rating is also given for the following parameters: sleep quality, location, rooms, service, value and cleanliness. Reviews are even classified according to the type of traveler: families, couples, solo and business.

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#HealthXPH at #PCP15

Leading in Social Media. That was the title of the #HealthXPH symposium at the 45th Philippine College of Physician’s annual convention.

We were scheduled to start at 3 pm but the previous session ended late. Really late, that we had to start at 4 pm. My heart sank when the full ballroom nearly emptied before we could start. We had only 20 people or so left to listen. It was the last session of the day after all. But I told myself, even if there was only 1 attendee 🙂 I would still talk about #HealthXPH! Read More »#HealthXPH at #PCP15